CSX Freight Conductor Practice Test

What should you do if you notice incorrect names and employee IDs on the dispatcher bulletin?

1. Ignore it and proceed with operations

2. Notify the dispatcher and confirm the bulletin number

3. Request a new bulletin with the correct information

4. Apologize to the crew for the error

The correct answer is: Notify the dispatcher and confirm the bulletin number

When you notice incorrect names and employee IDs on the dispatcher bulletin, notifying the dispatcher and confirming the bulletin number is crucial. This step ensures that the issue is documented and addressed promptly. The dispatcher is responsible for the accuracy of the bulletin, and bringing the discrepancies to their attention allows for correction in real-time, which maintains safety and operational integrity. By confirming the bulletin number along with your notification, you provide clear context that makes it easier for the dispatcher to locate the specific bulletin in question. This proactive approach minimizes confusion among crew members and helps maintain accurate records, which is essential for effective communication and coordination on the job. In contrast, ignoring the issue or proceeding with operations can lead to misunderstandings or misidentifications that compromise safety. Requesting a new bulletin, while potentially useful, is secondary to ensuring the dispatcher is aware of and corrects the inaccuracies. Apologizing to the crew does not address the root problem of the incorrect information and shifts focus away from timely resolution.